From time to time things may happen that you are not happy about or that you want further communication on. We encourage all parents to get in contact with us when this is the case.

 

If you feel that something has happened that you need to complain about please use our Complaints Procedure in the Policies section of this website. when complaining about something you can choose whether you wish to make your complaint informal or formal and this is explained along with other rights you have in the policy.